Refund Policy

Refund Policy

Welcome to Rasasi Perfumes - Where Passion Meets Fragrance!

At Rasasi Perfumes, we are dedicated to crafting unique and exquisite fragrances that resonate with your senses. We take immense pleasure in offering you the opportunity to savor your cherished purchases as much as we relish curating them for you.

To start a return, you can contact us at info@rasasiperfume.com.

Our Commitment to Your Satisfaction

We understand that sometimes preferences may vary, and you might not be entirely satisfied with your purchase. In such cases, we are here to assist you. If you wish to return or exchange a product, please reach out to our dedicated Customer Care team, and we will gladly assist you in making your experience more delightful.

Online Purchase Policy

1. Returns via Local Customer Support: Items bought online through Rasasiperfume.com must be returned through our local customer support channels. We are here to help you through the process.
2. Third-Party Website Purchases: Items bought on third-party websites are not within our direct responsibility. We recommend reaching out to the respective seller for their return and exchange policies.
3. Unopened Items: We accept exchanges or refunds for items of the same price within 10 days if the product remains unopened. However, shipping charges for returning the item will be the customer's responsibility.
4. Opened Items with Quality Issues: If you have opened the item and discovered a quality issue or received the wrong product, please contact us within 10 days. In such cases, we will bear the shipping charges for the return or exchange.
5. Order Cancellation: If you wish to cancel your order, you can do so by informing us within 24 hours of placing the order. We will process your cancellation promptly.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
• If approved, you’ll be automatically refunded on your original payment method within 14 business days.
• If more than 15 business days have passed since we’ve approved your return, please contact us at info@rasasiperfume.com.

Thank you for choosing Rasasi Perfumes. Discover the essence of luxury, elegance, and individuality in every fragrance we create.

For any return-related questions, you can always contact us at info@rasasiperfume.com.